Turning Difficult Conversations into Courageous Conversations

Speakers: Dechra, Timothy Smaha
Location: HPC AMP
BCP Category: C

Sponsored by: Dechra

Join Timothy Smaha for a practical virtual session presented by Dechra on turning everyday difficult conversations in veterinary practice into courageous, productive dialogues. This presentation will guide attendees through the before, during, and after of critical conversations, offering tips and real-life examples to diffuse tense situations, enhance the impact of communication, and help clinicians feel more confident and resilient when facing challenging interactions. The session will include time for audience questions.